Membership Marketing Manager

American Planning Association

As a member of APA’s marketing team, the membership marketing manager will be responsible for driving marketing planning initiatives from conception through completion in order to achieve organizational goals related to membership recruitment and retention, with emphasis on member engagement and member value.

  • Partner with marketing staff, internal clients, communications teams, and other internal or external stakeholders to develop creative, impactful marketing strategies that achieve organizational goals for membership recruitment and retention
  • Build approved marketing strategies into comprehensive marketing plans, including applicable timelines and measurements of success
  • Monitor and report results of marketing efforts in a timely manner to appropriate decision makers, and adjust tactics based on performance
  • Implement appropriate aspects of marketing plans across all channels by effectively managing scope, schedule and budget. Develop collateral materials including writing strong promotional copy.
  • Ensure alignment of certification, events and program marketing plans with membership recruitment and retention efforts
  • Provide direction to content marketing associate and cross-departmental content teams to create and curate content for various channels in order to support inbound marketing strategies and generate leads
  • Develop strategies for supporting centralized marketing efforts for APA’s chapters and divisions
  • Actively participate in and lead cross-departmental project teams as needed
  • Research and apply marketing best practices and identify opportunities for continued professional development
  • Provide creative guidance and manage relationships with graphic designers and other vendors, ensuring adherence to APA brand guidelines, achievement of project goals and quality standards, and timely completion of deliverables
  • Other duties as assigned


  • Bachelor’s degree required
  • Minimum of 5 years of experience working in marketing or communications required; experience working with professional associations preferred
  • Demonstrated ability to build and maintain strong working relationships with a track record of successfully collaborating with all stakeholders
  • Must be organized, goal-oriented and have a strong attention to detail
  • Excellent leadership skills, as well as written, verbal and analytical communication skills
  • History of providing outstanding customer service to stakeholders
  • Highly developed skills with Microsoft Word, Excel, PowerPoint, and Outlook

Experience with automated marketing systems, web content management systems, Google analytics, search engine optimization preferred

Chicago, IL
Due Date: 
Friday, October 6, 2017
Posted by Mary.Fichtner on August 30, 2017 - 10:36am